Payments and reporting
Financial Reporting and Payout Timing
Learn about Stash's financial reports and payout timing, including how refunds, disputes, and chargeback fees appear in reports with detailed transaction-level data and revenue breakdowns.
Financial reporting and payout timing
This page describes Stash's financial reports and payout timing. It also shows how refunds, disputes, and chargeback fees appear in reports.
| Period | Details |
|---|---|
| Reporting period | Stash finalizes monthly reports within 5 business days after month end. |
| Payout timing | Stash initiates payout transfers by the 28th of the following month (for example, the disbursement for January's reporting period initiates on February 28). |
| Refunded amounts | Channel fees for the original payment and the refund remain applicable. The refund amount appears in the reporting period when you grant the refund. |
| Disputed amounts | Stash holds disputed amounts until resolution. |
| Chargeback fee | Stash deducts the fee in the reporting period when the dispute is raised. |
Reports include revenue, cost of sales, and margins, plus transaction-level data with a breakdown of taxes and channel fees. Reports also include cart content and your player IDs, so you can track purchases without adding another Stash-specific ID.
How is this guide?